01 Scope
This policy applies to the Threeni website, mobile experience and the seller tools we provide. It covers buyers, sellers and visitors. Threeni is operated by Timeterest Limited.
02 What we collect
- Account data: name, email address, phone number and password (stored hashed).
- Transaction data: orders, products purchased, delivery addresses and payment status. Card details are handled by our payment providers and never stored by us.
- Seller data: store details, catalogue, payout account information and verification documents.
- Technical data: device type, browser, approximate location and pages visited, used to keep the service secure and working.
03 How we use your data
- To create and secure your account and verify your identity where required.
- To process orders, arrange delivery and handle returns or disputes.
- To calculate commission, process payouts and meet accounting obligations.
- To send service messages about your orders and, where you opt in, product and platform updates.
- To detect fraud, abuse and misuse of the platform.
06 How we protect data
Data is transmitted over encrypted connections and access is limited to staff and systems that need it. Passwords are stored using one-way hashing. We review access regularly and keep audit logs of sensitive actions.
07 Your rights
Under the Nigeria Data Protection Act — and comparable laws where you live — you can request access to your data, correction of inaccurate data, deletion, restriction of processing, and a portable copy of the data you provided.
To exercise any of these rights, contact our support team. We may need to verify your identity before acting on a request.
08 How long we keep data
Account data is kept while your account is active. Order, payout and tax records are retained for the period required by law after a transaction. Data no longer needed is deleted or anonymised.
09 Contact us
Questions about this policy or your data can be sent to our support team through the help pages.
Operator: Timeterest Limited, PLOT 102 DRIVE 1 PRINCE AND PRINCESS ESTATE DUBOYI DISTRICT - ABUJA, NIGERIA.